Privacy Policy

1. About This Policy

This Privacy Policy describes how SmartBiz, a product of RiziSoft LLC (“we,” “our,” or “RiziSoft”), collects, uses, and protects personal data in connection with the SmartBiz business operating platform and this website at smartbiz.rizisoft.com.

RiziSoft LLC is incorporated in the State of Delaware, United States. Contact us at info@rizisoft.com.

2. Data We Collect

2.1 Website visitors

When you visit smartbiz.rizisoft.com, we may collect standard server log information including IP address, browser type, pages visited, and referral URL. We do not use tracking cookies for advertising purposes on this domain.

2.2 Contact enquiries

When you submit a contact or pricing enquiry, we collect the information you provide — including your name, company name, email address, and the content of your message. This information is used solely to respond to your enquiry.

2.3 SmartBiz platform operators and business users

SmartBiz is a B2B platform deployed at the operator’s premises or server infrastructure. Personal data processed inside a SmartBiz deployment — including business partner contact information, employee records, and transaction data — is controlled by the operating business. RiziSoft processes such data only as a data processor under a service agreement, in accordance with applicable law.

3. How We Use Your Data

• To respond to enquiries and provide platform support.
• To provision and configure a SmartBiz deployment for a contracted business.
• To maintain security, diagnose platform issues, and improve our software.
• To comply with applicable legal obligations.

We do not sell personal data to third parties. We do not use personal data for advertising profiling.

4. Data Storage and Security

SmartBiz platform deployments store data on infrastructure controlled by or contracted to the operating business. RiziSoft implements security controls at the application level, including row-backed access control, encrypted credential storage, sensitive-data masking, and append-only audit records.

Contact enquiries submitted through this website are transmitted via email and stored in our business email system. We retain enquiry correspondence for up to two years unless a longer retention period is required by law.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of personal data we hold about you. To exercise these rights, contact us at info@rizisoft.com.

For personal data processed inside a SmartBiz deployment owned by a third-party business, please direct your request to that business as the data controller.

6. Cookies

This website does not use advertising or tracking cookies. We may set a strictly necessary session cookie if you interact with a server-side form. No third-party advertising networks have access to visitor data through this domain.

7. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected in a revised “Last updated” date at the top of this page. Continued use of this website or the SmartBiz platform after changes are published constitutes acceptance of the revised policy.

8. Contact

For any privacy-related questions, contact RiziSoft LLC at info@rizisoft.com.